Wed, 30 Jul 08
Got some weird sh*t from eBay today.
First, a notice that my "bid" had been cancelled on an item I bought months ago via BuyItNow. Item was bought, paid for, has been received. I have no clue how/why they would cancel a "bid" on an item I bought months ago. Weird, I think.
Then I go on to the next email and find that my account has been suspended.
This is an account I've had since 2000. It's my primary buying account, and it's associated with a PayPal account, so it's not like they can't check out who I am. I have literally thousands of dollars worth of purchases on that account, and 100% feedback. I have never done anything with that account except buy (I don't think I've even posted on any boards with it).
A few years ago, when I got just a little to outspoken on the eBay boards, they suspended my posting ability. They suspended my selling account (which I still have but no longer use), my posting ID, and my buying account from using the boards. No biggie (I was sick of the boards anyway), but they did manage to CORRECTLY figure out which accounts where mine.
This time, though, they can't work it out. They just plain suspended my buying account:
Hello [username], [email address]We regret that your eBay account has been suspended due to the following policy violation:
*Previously Suspended User*
eBay prohibits users who are currently suspended from registering new accounts. Our records indicate that your account is associated with the following previously suspended account(s):
mysterycomsTo familiarise yourself with this policy, go to:
http://pages.ebay.com.au/help/policies/rfe-previously-suspended.html
For details on our other policies, go to:
http://pages.ebay.com.au/help/policies/overview.html
Due to the suspension of your account you are prohibited from using eBay in any way. This includes registering a new account.
Please note that this does not relieve you of your obligation to pay any fees you may owe to eBay.
Thank you for your cooperation.
Regards,
eBay International AG
My only response to this is.... WTF? I have NO CLUE who that user is. I have NO CLUE why they would associate my buying account with that user. And they clearly have NO CLUE because they haven't suspended my other accounts.
I'm in two minds about this. One part of me wants to fight it and show them that they screwed up YET AGAIN. Another part of me says, "Pffft. F**kit. They want to get rid of a 100% FB buyer, well, let them!"
Is there any way to appeal an eBay suspension? There doesn't appear to be....
Okay, just now I went and investigated a bit more. Apparently, I owe them $0 and this is why my account has been suspended. I'm not making that up.
Your account balance is: AU $0.00 as of Dec-22-05 07:53:36 PST
They give me the option of paying them by DirectPay, Credit Card, or I can mail in a money order. For ZERO dollars. On a seller account that I don't have (all my seller accounts are closed). For some association with some other user I've never heard of. I mean, W. T. F.
Okay, just for fun I tried to make a one-time payment of ZERO dollars. The system won't let me.
Honestly, what a bunch of idiots. They go on and on about how they want to "improve the buying expeirence"? Well, this isn't improving my buying experience... Really, I'm just to the point of not caring any more. They can't manage to keep their accounts straight and their stuff in order, well, they DESERVE to lose a customer.



